Refund policy

 

Return and exchange Policy

• We unfortunately do not offer refunds due to the nature of our products. If you are unhappy with your purchase and would like to exchange/return your jewels then we would be more than happy to issue a store credit or issue an exchange. This must be done within 30 days of your purchase date. Items must be sent back to our address ( we will provide at time of return )
• We strongly encourage careful review of product descriptions, sizing information, and any other details before placing your order.
• If you have any questions or require clarification about a product, please contact us prior to purchase. Info@oakandeve.com
  

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.