OAK + EVE - Return and Shipping Policy

Return Policy

• We unfortunately do not offer refunds due to the nature of our products. If you are unhappy with your purchase and would like to exchange/return your jewels then we would be more than happy to issue a store credit or issue an exchange. This must be done within 30 days of your purchase date. Items must be sent back to our address ( we will provide at time of return )
• We strongly encourage careful review of product descriptions, sizing information, and any other details before placing your order.
• If you have any questions or require clarification about a product, please contact us prior to purchase.
• If an item is defective please email us at info@oakandeve.com so we can help fix the issue.

Shipping Policy

• We aim to process and ship all orders within 4-5 business days.
• Delivery times might vary based on your location.
• Please note that OAK + EVE is not responsible for shipping delays caused by carriers or customs. If choosing LETTERMAIL shipping please know that this is untracked and OAK + EVE will not be held responsible if lost.

Contact Us

If you have questions about our policies or a specific order, please feel free to reach out to us at info@oakandeve.com